We based our analysis on three key metrics, beginning with each provider’s starting monthly price point, according to 2021 data gathered by U.S. News & World Report. Then we factored each company’s 2020 American Customer Satisfaction Index (ACSI) score from the most recent telecommunications report, which is based on benchmarks including, but not limited to, how easy it is to understand the bill, quality and reliability of the service, and level of satisfaction when dealing with customer service representatives. Finally, we included U.S. News’ ranking of the best cable internet providers of 2021, a five-star rating system based on unbiased expert analysis and professional reviews. We then gave each metric a weighted value before running them through our exclusive algorithm to see where each internet provider scored on our 100-point scale Cord Cutter Index. Read on to find out the least popular cable internet provider in America, and to see where yours ranks. And for more on alternative options to cable, This Is the Least Popular Streaming Service, According to Data. Starting monthly price point: $29.99 ACSI score: 66 out of 100 U.S. News overall rating: 4.3 out of 5 Cord Cutter Index Score: 0.00 Starting monthly price point: $49.99 ACSI score: 70 out of 100 U.S. News overall rating: 4.1 out of 5 Cord Cutter Index Score: 3.13 Starting monthly price point: $35.00 ACSI score: 68 out of 100 U.S. News overall rating: 4 out of 5 Cord Cutter Index Score: 11.72 Starting monthly price point: $49.99 ACSI score: 63 out of 100 U.S. News overall rating: 4 out of 5 Cord Cutter Index Score: 42.19 Starting monthly price point: $29.99ae0fcc31ae342fd3a1346ebb1f342fcb ACSI score: 61 out of 100 U.S. News overall rating: 3.9 out of 5 Cord Cutter Index Score: 48.44 And for more exclusive rankings sent straight to your inbox, sign up for our daily newsletter. Starting monthly price point: $24.95 ACSI score: 63 out of 100 U.S. News overall rating: 3.4 out of 5 Cord Cutter Index Score: 67.95 Starting monthly price point: $29.99 ACSI score: 59 out of 100 U.S. News overall rating: 3.6 out of 5 Cord Cutter Index Score: 76.56 And for another service consumers aren’t happy with, here’s The Most Unpopular Hotel Chain in America, According to Data. Starting monthly price point: $24.99 ACSI score: 55 out of 100 U.S. News overall rating: 3.7 out of 5 Cord Cutter Index Score: 86.72 Starting monthly price point: $20.00 ACSI score: 57 out of 100 U.S. News overall rating: 3.3 out of 5 Cord Cutter Index Score: 100.00 And for another common brand consumers aren’t into, check out This Is the Most Unpopular Soda in America, According to Data.
