To determine the worst of the worst, we looked at 20 of the biggest gym chains and fitness centers in the U.S. to see how they stacked up against each other. To start, we consulted the Better Business Bureau to see what grade each gym was given (we assigned a numeric value to the letter grades), as well as how many stars they got based on customer reviews. Next, we gathered the customer service rating for each gym from Comparably, a site focused on workplace transparency and accurate brand assessments. Finally, we incorporated the average number of stars given to each brand based on consumer reviews published on the widely used platform Trustpilot. After gathering all the data, we gave each of these four metrics* a weighted value before running them through our exclusive algorithm to see which fitness brand scored highest on our 100-point scale Failed Fitness Index. Read on to discover the worst gym in America and see where your favorite fitness destination landed in the mix. And while we are on the subject of bad brands, This Is the Most Hated Restaurant Chain in America. *In several instances, certain data was not available for some brands, which we indicated with “N/A”. This was accounted for in the algorithm to ensure accuracy in each brand’s score. Read the original article on Best Life. Better Business Bureau grade: A+ Better Business Bureau consumer review stars: N/A Comparably consumer review stars: 4.7 out of 5 Trustpilot consumer reviews: N/A Failed Fitness Index Score: 0.00 And to learn more about another business consumers aren’t happy with, This Store Has the Worst Customer Service in America. Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 2 out of 5 Comparably consumer review stars: 4 out of 5 Trustpilot consumer reviews: 3.2 out of 5 Failed Fitness Index Score: 13.99 Better Business Bureau grade: A+ Better Business Bureau consumer review stars:1 out of 5 Comparably consumer review stars: N/A Trustpilot consumer reviews: N/A Failed Fitness Index Score: 37.5 Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 1.32 out of 5 Comparably consumer review stars: N/A Trustpilot consumer reviews: 2.8 out of 5 Failed Fitness Index Score: 38.46 Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: 4.7 out of 5 Trustpilot consumer reviews: 3.7 out of 5 Failed Fitness Index Score: 42.13 Better Business Bureau grade: B- Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: N/A Trustpilot consumer reviews: N/A Failed Fitness Index Score: 52.08 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1.5 out 5 Comparably consumer review stars: N/A Trustpilot consumer reviews: N/A Failed Fitness Index Score: 56.25 Better Business Bureau grade: D- Better Business Bureau consumer review stars: 1.41 out of 5 Comparably consumer review stars: 3.9 out of 5 Trustpilot consumer reviews: N/A Failed Fitness Index Score: 58.78 Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: 1.5 out of 5 Trustpilot consumer reviews: N/Aae0fcc31ae342fd3a1346ebb1f342fcb Failed Fitness Index Score: 59.12 And for the place where shady business is the name of the game, This Is the Most Corrupt State in America. Better Business Bureau grade: A- Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: 3.6 out of 5 Trustpilot consumer reviews: 2.6 out of 5 Failed Fitness Index Score: 66.00 Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 1.17 out of 5 Comparably consumer review stars: 2 out of 5 Trustpilot consumer reviews: 2.3 out of 5 Failed Fitness Index Score: 66.96 Better Business Bureau grade: A+ Better Business Bureau consumer review stars: 1.13 out of 5 Comparably consumer review stars: 2 out of 5 Trustpilot consumer reviews: 2.1 out of 5 Failed Fitness Index Score: 70.31 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1.67 out of 5 Comparably consumer review stars: 2.7 out of 5 Trustpilot consumer reviews: 3.3 out of 5 Failed Fitness Index Score: 71.72 Better Business Bureau grade: B- Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: N/A Trustpilot consumer reviews: 1.5 out of 5 Failed Fitness Index Score: 77.08 *Owner of New York Sports Club, Boston Sports Club, Philadelphia Sports Club, and Washington Sports Club Better Business Bureau grade: F Better Business Bureau consumer review stars: 1.03 out of 5 Comparably consumer review stars: 4 out of 5 Trustpilot consumer reviews: N/A Failed Fitness Index Score: 78.60 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1.06 out of 5 Comparably consumer review stars: 3.7 out of 5 Trustpilot consumer reviews: 4.2 out of 5 Failed Fitness Index Score: 79.51 And for more exclusive rankings and state guides delivered straight to your inbox, sign up for our daily newsletter. Better Business Bureau grade: B- Better Business Bureau consumer review stars: 1.1 out of 5 Comparably consumer review stars: 2.1 out of 5 Trustpilot consumer reviews: 2.1 out of 5 Failed Fitness Index Score: 85.35 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1.2 out of 5 Comparably consumer review stars: 1.5 out of 5 Trustpilot consumer reviews: N/A Failed Fitness Index Score: 89.12 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: 3.7 out of 5 Trustpilot consumer reviews: 3.2 out of 5 Failed Fitness Index Score: 91.02 Better Business Bureau grade: F Better Business Bureau consumer review stars: 1 out of 5 Comparably consumer review stars: 1 out 5 Trustpilot consumer reviews: N/A Failed Fitness Index Score: 100.00 And for the place where people are all about themselves, check out This Is the Most Selfish State in America.
